I Received a Notification from DHHS Stating My Fingerprints Were Not Submitted

Modified on Fri, 24 Apr at 2:35 PM

If you received a notification from the Department of Health and Human Services (DHHS) stating that your fingerprints have not been submitted, there is no need to be alarmed.


DHHS automatically sends this notification as a reminder 3–5 days after your application is completed. This is a standard automated message that goes out to all applicants and does not necessarily mean there is an issue with your fingerprints.


If you have already completed your fingerprinting appointment recently, this notification can safely be disregarded. Your fingerprints are processed and submitted on your behalf, and this message may simply reflect a delay between when your prints were captured and when DHHS updates their records.


If you have not yet completed your fingerprinting appointment, please do so as soon as possible to avoid any delays in your hiring process. You can schedule your appointment using the Calendly link provided in your email instructions.


? Not sure if your fingerprints have been submitted? You can contact us directly for an update:

? applicantinquiry@bchex.io 

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