Knowledge base

General (2)

Information about BIB

General Information (4)

• Company Data Security Policy: Cold Storage and Data Retention
• What are some of the credentials at Bchex?
• When was Bchex founded?

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Getting Started with Bchex (7)

• What is Aegis?
• How do I change the administrator information on the account? (i.e. a new person is taking over the account)
• When is my Aegis subscription billed?

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How to Use Aegis (2)

Helpful guides and FAQ's on how to utilize the Aegis site.

Aegis User Guide (16)

• Logging in to Aegis
• The Aegis Dashboard
• My Account Options in Aegis

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Aegis FAQ's (44)

• How do I add a user to Aegis?
• Where do I log in to Aegis?
• Can't find a background check?

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Frequently Asked Questions (2)

FAQ's focused on client inquires

Background Screening (17)

• Adverse Action Process Overview
• Am I required to keep a copy of my applicant's authorization/release forms?
• How can I search for applicants that have been hidden/archived?

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Health Screening (7)

• I am looking for the drug test results/health documents for my applicant. Where can I find the results?
• I placed an order for health services, but the applicant did not receive the authorization form. What should I do?
• How long does a drug test take to process?

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