If you were sent an email with login credentials to complete a background check and are having trouble logging in, please try some of the methods below:
- If you are getting error E102 regarding incorrect username or expired credentials, please reach out to your employer for new credentials:
- If you got two emails with credentials, please use the most recent one.
- If you get error message EM:1, then you are on the wrong webpage. Please be sure to log in at https://applicantexpress.bib.com/#/
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