Verifying Your Phone Number on the Secure Volunteer Mobile App

If you’re asked to validate your phone number, follow the steps below to complete the verification process. 

TABLE OF CONTENTS

• Step 1: Click the Banner
• Step 2: Click Verify
• Step 3: Enter the Verification Code
• Step 4: Confirmation
• Step 5: Return to the Home Page

Step 1: Click the Banner

When prompted, click on the banner at the top of your screen to begin verification.

Alternatively, you can navigate manually:

1. Go to Settings.

2. Click Account.

Step 2: Click Verify

Under the Phone Number field, click the Verify button.

Step 3: Enter the Verification Code

You’ll receive a text message with a verification code.

Enter that code in the provided field. 

Step 4: Confirmation

Once you’ve entered the code correctly, you’ll see a message confirming that your phone number has been verified successfully! ✅

Step 5: Return to the Home Page

Navigate back to your home screen to view your card.
If your card doesn’t appear immediately, click Refresh in the upper-right corner.

You can now navigate back to the home page to view your card.  You may need to click the Refresh option in the upper right corner:

If you have any questions, or are not receiving the validation code, please contact our support team at applicantinquiry@bchex.io.  They will coordinate a time to call you to help walk you through the validation.