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At Bchex, a BIB Company, we prioritize the security and integrity of the data entrusted to us by our valued customers. In alignment with our commitment to safeguarding sensitive information, we have formulated a comprehensive data security policy that encompasses the usage, retention, and protection of data, specifically focusing on Personally Identifiable Information (PII).
Policy Rationale:
The decision to transition data to a cold storage facility after a period of five (5) years is grounded in our unwavering dedication to data security. This strategy has been strategically developed to address multifaceted concerns that arise from both a regulatory and operational standpoint.
Data Security Perspective:
The primary motivation for this approach emanates from a data security perspective. Our paramount objective is to ensure that customer PII remains invulnerable to any potential breach or unauthorized access. By transferring data to a specialized cold storage environment, we create an additional layer of protection against cyber threats and external vulnerabilities.
Insurance and Liability Considerations:
Furthermore, this policy has been shaped by considerations of insurance and liability. The prolonged retention of data carries inherent risks. By transitioning data to cold storage, we proactively mitigate these risks, thus aligning with best practices. This not only fortifies our risk management strategies but also bolsters our commitment to safeguarding customer interests.
Data Retention Expectation:
In tandem with evolving regulatory guidelines, there exists a data retention expectation that mandates responsible data management. This expectation necessitates that we retain data for a specific duration to comply with legal and regulatory obligations. Our transition to cold storage facilitates adherence to these expectations in a manner that minimizes exposure and maximizes data security.
Technological Resources and Performance:
Contrary to potential misconceptions, this policy is not rooted in resource constraints from a technological standpoint. Rather, it underscores our resolute dedication to data protection. The decision is founded on the imperative of shielding data integrity over extended periods and reducing the liability associated with prolonged external data exposure.
Transparent Communication:
We acknowledge the importance of transparent communication with our customers. Hence, this policy is communicated to provide clarity on our data management practices. We understand that concerns may arise, and we are committed to addressing any queries or clarifications you may have regarding this policy.
For further information or inquiries regarding our data security policy, please do not hesitate to reach out to our dedicated support team.
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Bchex, a BIB Company, is a founding member of NAPBS (now called PBSA) and a member of AASPA, SHRM, and NRPA.
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When Background Investigation Bureau was formed in 1995, our founding members followed their dream to build safer communities through innovative background screening products. Sometimes that meant delivering pizza during evenings and on weekends to make ends meet. Today, Bchex, a BIB Company, has built a business that delivers truth. Over the years, we’ve expanded our screening services and technology to make it easier and more affordable to hire employees and volunteers with confidence.
As a leading background check company, Bchex helps businesses, schools, and nonprofits create a safer environment with high-quality background investigations, drug screenings, and occupational health services. We deliver ongoing value with flexible technology, a hands-on leadership team, and an uncompromising dedication to helping our customers overcome even the most complex background screening challenges.
Although we no longer deliver pizza, each member of our team is committed to delivering the same level of passion and dedication supported by our foundational values. Working as partners with our customers, we aim to create safer environments through quality background screening services.
— Ken Monroe, CEO
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Bchex, a Background Investigation Bureau Company, is a nationally recognized full-service screening provider, specializing in innovative background check, verification, validation and drug testing solutions for a variety of industries. Bchex focuses on the essentials that matter in screening: efficient turnaround times, high quality data, affordable pricing and outstanding customer service.
We delivers fast, accurate background checks with a conscience. Our screens are not just high-quality background screens, but we give every employer the ability to find out more truth about their future team members. At the intersection of Accuracy and Humanity is where you find the truth. We want to ensure every deserving candidate gets a chance at meaningful work and volunteer opportunities. This is us becoming part of the solution of a kinder and more productive world.
By bringing a sense of humanity to the screening experience, we keep people and their workplaces safe while creating opportunities for those who deserve it. This is hiring for humanity.
What we offer:
Superior technology that ensures speed and accuracy. Using AI-powered, next-gen tech creates client confidence. Knowing they’re using the newest tech makes them understand they’re getting the best results.
Ease of use. Our technology solutions make the process easy for both applicants and customers.
Customer service. Our service ratings are among the best across many industries. Clients know that they will get immediate and comprehensive customer service.
A unique, context-focused approach. Our context-based hiring allows customers to get a real picture of their candidates, ensuring that they hire the right person for the right job.
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Aegis it the name of a leading edge technology that Bchex created to interface with background screening, volunteer management, health services, and other proprietary in-house applications. In other words, Aegis is a screening management software that helps clients with the operational management of their entire screening program.
Learn all about our technology at our website: Bchex Background Screening Technology
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Please email us at clientservices@bib.com with this information. Please provide the name and email address of the person taking over the administrative role on your account.
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Clients are charged the same day every month/year from when the subscription was confirmed. You can see more information in our training guide.
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For convenience, you can select automatic payments for your account within our site, https://invoices.bib.com/login. Note that the automatic payment is for the entire account and will apply to any other invoice issued to your account.
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Invoices are sent via Email. Payments can be made at our website, https://invoices.bib.com/login. Only users listed as billing contacts with Bchex will have access to the website. Only an account administrators can request additional billing contacts.
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This could be due to an outstanding invoice. Please contact Client Services for assistance. clientservices@bib.com or 704-439-3900.
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As our product offering is always being updated and changed, it is important to utilize the most recently updated list. To find it, log in to your Aegis account. Locate the "BIB Product Disclosure" within the important documents and forms section.