TABLE OF CONTENTS

• Overview
• Guardian
• Recent Hits
• Name List
• Batch Upload

Overview

• Guardian is an automated service that monitors and alerts you if an employee/volunteer has incurred a criminal charge in the state of North Carolina.
• Names and Date of Birth are cross-referenced against the criminal record updates received from the North Carolina Administrative Office of the Courts.

Guardian

• Navigate to the Guardian section in Aegis as shown on the left navigation panel
• There are multiple sections to choose from:
  • Recent Hits
  • Name List 
  • Batch Upload 

Recent Hits

• The Recent Hits area of Guardian will show any recent Hits on names in your Guardian list.
• A number will be shown in the left navigation panel if there is a Hit to be viewed.

• The name of the applicant will be shown on the Recent Hits list, as well as the date when the Hit was reported, and the date that the Hit was viewed.
• An Alert will show in the right column if the Hit has not yet been viewed.
• To view the Hit, click on the employee's name.

• When viewing a recent Hit, the report will open in a new window.  
• You have the option to Print the report if you’d like to have a copy for your records.
• The report is only available in Aegis for 30 Days.

Name List

• To add a name to your Guardian list, navigate to the Name List section.  
• At the top of the page, enter the First Name, Last Name and Date of Birth of the applicant.
• Currently only North Carolina cases are available. 
• Click Add New Name and the name will be added to the list. 
• The new name will be checked during the next cycle, which occurs every day.

• To view or delete a name from the list, you may do so at the bottom of the Name List page.
• You can remove them from your list by clicking the Trash icon next to their name.

• To export your entire Name List into an excel document, click the Export button. 
• The file will provide the Name, DOB and Date Entered of each entry.

Batch Upload

• Instead of entering many names one at a time, you may choose to upload a Batch File.
• The new batch file will overwrite your entire name list!  Be sure to include anyone on your current list that you'd like to keep monitoring in your batch file. 
• This can be useful to both add and remove names from the list simultaneously.

• Data regarding formerly uploaded Guardian Batch Lists is also found on this page.  
• If there is an error with a batch you submitted, an error log will be show in the status to provide you more information.
• An instruction document is available for those who wish to utilize the Batch Upload feature, as the document must be formatted specifically.
• Please email clientservices@bib.com for a copy of these instructions.