Managed services order details in Aegis

•To see more options for each order, click on the name of the employee.

•Here you can request to cancel the order, add a new service, edit the information in the order (email address or expected clinic visit date) or request a status update.

•The status update will open an email either to the applicant, or to Bchex Client Services with a preformatted request for an update.

•Sometimes you can find notes in an order.  If the applicant has called and spoken to us, or we have contacted the clinic, we will leave a note.  

•If there is an available Note, you will see this under “Notices.” 

•To print or resend the applicant’s Order Confirmation form, click the appropriate button in their order details.

•The Order Confirmation form is the document they need to present to the clinic.