I placed an order for health services, but the applicant did not receive the authorization form. What should I do?

Modified on Fri, 17 Feb, 2023 at 3:12 AM

Pull up their order in Aegis by navigating to "Orders > Managed Services Orders."  Click the name of the applicant.  Choose PRINT or EMAIL under Order Confirmation.  If for any reason this does not provide the information you need, please contact Client Services at 877-439-3900 or clientservices@bib.com.


*Note - this only works with orders that are NOT expired.  If the authorization form is expired and you need a new one, you must contact clientservices@bib.com so that we may generate a new one for you.  

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article