Checking the Status of an Applicant Express Request
Once you have submitted an Applicant Express request, you can monitor its progress at any time by navigating to Applicant Express in the left navigation panel.
Envelope Status Indicators
The envelope icon next to each applicant's name indicates where they are in the process:
| Envelope Color | Meaning |
|---|---|
| ? Blue | No action has been taken yet — the applicant has not started the application. |
| ? Orange | The applicant has signed the authorization form but has not yet completed the full application. |
Note: Once an applicant fully completes their application, their name will no longer appear in the Applicant Express list. You will find their record under Background Check Orders instead.
Expiration Status Indicators
The rightmost column displays the expiration status of each applicant's login credentials:
| Color | Meaning |
|---|---|
| ? Yellow | Credentials will expire within the next 3 days — consider sending a reminder. |
| ? Red | Credentials have expired. The request may be deleted. |
⚠️ Important: If a request has expired, the applicant will no longer be able to log in using the original credentials. You may send a reminder email to the applicant to reset the expiration time frame, allowing them to log in again. Or, if you no longer want to proceed with this applicant, the request can simply be deleted.
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